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CRM

AI-Enhanced CRM software built to unify sales, service, and operations

Datacor CRM connects your teams, customers, and data in one ERP-integrated platform so you can close deals faster, eliminate manual tasks, and deliver standout service at every stage.

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Make every customer interaction count

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Boost Sales Productivity

Empower your sales reps with real-time visibility into customers, pricing, and inventory. Streamline quoting, lead management, and trip planning—all from a single mobile-ready system.

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Deliver Better Service

Give your customers 24/7 access to order history, SDS, COAs, and invoices. Datacor CRM’s self-service portal enhances convenience and reduces the load on your support team.

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Improve Margins with Accurate Data

Work from a single source of truth across sales and operations. Accurate product and pricing data help teams quote with confidence and protect profitability.

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Drive Smarter Decisions

Use analytics, trend forecasting, and product affinity insights to identify opportunities, measure performance, and make strategic moves faster.

ERP-Integrated from Day One

Get a fully connected CRM that works seamlessly with Datacor ERP, ensuring consistency from quote to fulfillment.

One View of the Customer

Unify call reports, tasks, notes, and contact history to eliminate handoff errors and streamline follow-ups.

Mobile-Ready CRM

Access your CRM from any mobile device, whether you’re in the office or on the road.

Faster Quoting, Better Margins

Reduce quote errors with up-to-date inventory and pricing. Use margin tools and sales analysis to win the right deals.

Customer Portal

Let buyers view order status, pay invoices, and download compliance docs on their own schedule.

Premium Tools that Scale with You

Use AI, natural language processing, and advanced dashboards to work faster, plan smarter, and uncover hidden sales potential.
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efficiency

Accessed real-time data remotely while visiting customers

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accuracy

Reduced errors by placing orders online rather than over the phone.

Who We Serve

Datacor CRM is trusted by process manufacturers and chemical distributors who need accurate, real-time data to run leaner, sell faster, and serve better. Whether you're managing direct sales, private labeling, or customer service, Datacor CRM provides the tools to centralize operations and drive results.

From field sales to executive forecasting, our CRM is built to help your entire team stay in sync, scale what works, and strengthen customer loyalty.

Questions?

We have answers! Below are some of the most common questions we hear from process manufacturers evaluating Datacor CRM. Topics range from who uses the platform and how it compares to other CRMs, to mobile capabilities, customer self-service, and smart pricing tools like CRM Premium and economic forecasting.
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Who uses Datacor CRM?

Datacor CRM is built for process manufacturers and chemical distributors seeking a smarter, more integrated way to manage sales, customer service, and pricing. It’s ideal for midsize to large organizations that need real-time ERP-connected data and sales automation.

How is Datacor CRM different from other CRMs?

Unlike generic CRMs, Datacor CRM is natively integrated with your ERP. That means real-time access to product, pricing, inventory, and order data—no syncing required. It’s designed specifically for process industries with complex quoting, compliance needs, and operational workflows.

What does the Customer Portal include?

The Customer Portal gives your buyers 24/7 access to order status, invoices, SDS, COAs, and payment options. It also supports reordering and catalog browsing, helping your team sell even when they’re offline.

Can sales reps use Datacor CRM on mobile devices?

Yes. Datacor CRM is fully web-based and optimized for smartphones and tablets. Field reps can access customer data, enter notes, review pricing, and plan trips with integrated Google Maps support.

What is CRM Premium and who should use it?

CRM Premium adds AI productivity tools, product affinity tracking, trend analytics, and natural language processing. It’s ideal for data-driven teams that want to optimize decision-making and reduce admin time.

How does Datacor CRM support smarter pricing?

With Datacor Price Intelligence, you can spot outdated pricing, below-margin quotes, and pricing lag. CRM users get built-in insights to improve profitability and avoid costly pricing mistakes.

How does economic forecasting work in Datacor CRM?

Datacor CRM integrates ITR Economics’ rate-of-change analysis to show business cycle trends. Use these leading indicators to time strategic moves, forecast sales, and adjust plans with real economic context.

How do I get started with Datacor CRM?

Getting started is simple. Contact our team for a personalized demo.

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Sell faster, quote smarter, and serve customers better.

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